Welcome to Umayal Silvers. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing our site or purchasing from us, you agree to be bound by these terms.

1. Overview

This website is operated by Umayal Silvers, based in Tiruchengode, Tamil Nadu, India. Throughout the site, the terms “we”, “us”, and “our” refer to Umayal Silvers.

By using this website, you agree to our terms, conditions, policies, and notices stated here.

2. Eligibility

To use our services, you must be:

  • At least 18 years old, or using the site under parental supervision
  • Providing accurate and current account/order information

3. Products & Services

  • We offer 92.5 sterling silver jewelry and accessories.
  • We reserve the right to modify or discontinue any product or service without notice.
  • Prices for products are subject to change at any time.

4. Account Information

  • You are responsible for maintaining the confidentiality of your account and password.
  • We are not liable for unauthorized account access.

5. Order Acceptance & Cancellation

  • All orders are subject to product availability and confirmation.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or fraud suspicion.

6. Shipping & Delivery

  • We deliver across India via trusted courier partners.
  • Estimated delivery time is 3-5 business days after dispatch.
  • Shipping details and tracking info will be shared via email or SMS.

7. Returns & Refunds

  • Returns are accepted only for damaged or defective items at the time of delivery.
  • You must notify us within 24 hours of delivery with valid proof (image/video).
  • Refunds or replacements will be processed after review and approval.

8. User Conduct

You agree not to:

  • Use the site for any illegal or unauthorized purpose
  • Transmit harmful code, viruses, or spam
  • Attempt to hack, disrupt, or damage the site or services

9. Third-party Links

We may include links to third-party websites. We are not responsible for the content, accuracy, or policies of those external sites.

10. Intellectual Property

All content, images, logos, and designs are the property of Umayal Silvers. You may not reproduce, copy, or use them without written permission.

11. Limitation of Liability

Umayal Silvers is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Termination

We reserve the right to terminate or suspend your access to the website for any breach of these Terms.

13. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the site will constitute acceptance.

14. Contact Information

If you have any questions about these Terms, you can contact us at:

📧 Email: umayalsilvers@gmail.com
📞 Phone: +91 88839 14455
📍 Address: 63a/6, Kudi Street No.1, Kootappali, Tiruchengode – 637214, Tamil Nadu, India