Welcome to Umayal Silvers. By using our website or making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • This website is operated by Umayal Silvers, located at:
    63a/6, Kudi Street No.1, Kootappali, Tiruchengode – 637214, Tamil Nadu, India
  • Contact: umayalsilvers@gmail.com | +91 88839 14455

2. Product Information

  • All products are made with 92.5 Sterling Silver, and weight or size may slightly vary due to handcrafting.
  • We make every effort to display product colors and details accurately, but actual appearance may differ slightly due to lighting or screen settings.

3. Orders & Payments

  • All orders are subject to product availability and confirmation of the order price.
  • We accept online payments via UPI, cards, net banking, and Cash on Delivery (COD) where available.
  • Prices are in INR and inclusive of GST unless stated otherwise.

4. Shipping & Delivery

  • Orders are processed within 2–3 business days and usually delivered within 5–7 business days across India.
  • Shipping charges may vary based on location and will be shown at checkout.

5. Returns & Replacements

  • Returns are accepted only for damaged or defective products.
  • Customers must contact us within 24 hours of receiving the product with proof (photos/video).
  • Custom-made or personalized items are non-returnable.

6. Cancellation Policy

  • Orders can be cancelled within 6 hours of placement by contacting our support team.
  • After dispatch, cancellations are not allowed.

7. Privacy Policy

  • We are committed to protecting your privacy. Customer data is used only for order processing and communication.
  • We do not share your personal information with third parties, except for shipping and payment partners.

8. Intellectual Property

  • All content on this website (text, images, logo, design) is the property of Umayal Silvers and may not be copied or reused without permission.

9. Limitation of Liability

  • Umayal Silvers shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products.

10. Governing Law

  • These terms are governed by the laws of India, and any disputes will be handled under Tamil Nadu jurisdiction.

By using our site, you confirm that you agree to all the above terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.